CS-144

The Situation:

One of the largest diagnostic businesses in the world with customers in 100 countries and an extensive portfolio of laboratory testing, molecular testing and near patient care diagnostics systems and services for use in the assessment and management of health, including the areas of cardiovascular kidney disease, oncology, virology and women's health was confronted with the need to develop a distribution strategy to support the needs of the business (customer service requirements) and significantly reduce its worldwide distribution and logistics cost. They asked The Highland Group to help them design and implement a flexible and robust distribution strategy to meet their business goals.

Click here to review the case study.

CS-117

The Situation:

Pharmaceutical manufacturer facing increased customer demand for products is forced to open a newly built manufacturing facility four months earlier than planned to meet customer orders.   The Highland Group was asked to assist them in preparing the workforce to ensure the facility could be online and producing without any issues.  Long term customer relationships and $10 million in earnings were at stake.

Click here to review the case study.

CS-140

The Situation:

A health insurance services company found itself with an uncompetitive cost structure, poor data integrity and declining service levels.  The Highland Group was asked to assist them in reducing the cost of their operations and turn-around time.

Click here to review the case study.