CS-119

The Situation:

Large manufacturer or paper machine technology was in jeopardy of losing a major customer due to their inability to meet the delivery requirements of the customer.

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CS-130

The Situation:

A manufacturer of consumer products was faced with expanding cycle times, increasing inventory and increasing costs of promotional displays that accounted for $80 million in annual sales.   The Highland Group was asked to improve customer service, reduce inventory, increase inventory turns, and develop and implement a process to manage the suppliers.

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CS-172

The Situation:

One of the premier North American ice cream manufacturers was experiencing increasingly competitive pricing in an already competitive market.  Coupled with their inability to consistently meet market demand, the paucity of forecasting information and process, and an enterprise resource planning system that had not been integrated; they found themselves producing products for which there was no demand, unable to fill orders in-season, and in a position where they had to continually change their production runs.  They asked The Highland Group to assist them in developing and implementing plans and processes to address these issues.

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