CS-103

The Situation:

A company that manufactures paper bags in the flexible packaging industry was losing margin and profitability in a highly competitive market.  The Highland Group was asked to assist them in improving their operating margin using lean manufacturing techniques particularly in the area of production change over.

Click here to review the case study.

CS-143

The Situation:

A railroad providing inter-modal services to domestic and international shippers had reached the maximum number of eastbound double-stacked trains due to rail constraints, while the volume of international containers is increasing.  The Highland Group was asked to assist the client in increasing the railroad’s capacity.

Click here to review the case study.

CS-156

The Situation:

A Class I railroad providing Intermodal services to domestic and international shippers was experiencing very low customer service ratings due to poor service levels.  The situation had escalated to the point of picketing and protesting.  The Highland Group was asked to quickly develop and implement changes that would reduce the turn time through the yards.

Click here to review the case study.