CS-144

The Situation: 

One of the largest diagnostic businesses in the world with customers in 100 countries and an extensive portfolio of laboratory testing, molecular testing and near patient care diagnostics systems and services for use in the assessment and management of health, including the areas of cardiovascular kidney disease, oncology, virology and women's health was confronted with the need to develop a distribution strategy to support the needs of the business (customer service requirements) and significantly reduce its worldwide distribution and logistics cost. They asked The Highland Group to help them design and implement a flexible and robust distribution strategy to meet their business goals.

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CS-135

The Situation:

A mail order catalog company in the business of servicing the educational markets began to lose customers due to late deliveries and order accuracy and completeness while the cost of operations continued to climb.  The Highland Group was asked to improve the effectiveness of their supply chain.

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CS-150

The Situation:

A major division of a global pharmaceutical company was experiencing rising supply chain and logistics network costs.  Service levels were undefined, inventory was growing, and marketplace customer service requirements for the diverse segments were unknown.  Multiple systems existed, processes were disconnected, and the organization was fragmented across twenty countries.

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