Tableware Manufacturer
SITUATION
A manufacturer of stainless tableware desired to improve customer delivery while reducing manufacturing costs to compete in a developing world market.
DRIVER GOAL
- Improve delivery performance to 97% by year end.
- Increase throughput 10% by year end.
- Reduce scrap levels 15% by year end.
RESULT
- Achieved 97% delivery performance.
- Increased machine up-time by more than 10%.
- Reduced scrap by 20%.
Case Study
Optimize Throughput & Improve Cost Performance
Issue
A manufacturer of stainless tableware desired to improve customer delivery while reducing manufacturing costs to compete in a developing world market.
Highland Approach
The Highland Group engaged cross-functional teams to address chronic manufacturing issues, improve quality and throughput, and cut costs. A refined maintenance system improved equipment up-time, eliminating bottle necks, and a reorganized MRP (materials resource planning) system improved workflow and overall productivity.
Actions Taken
- Addressed manufacturing problems with process reengineering teams that included machine operators, quality personnel and engineering.
- Designed and implemented a structured System For Managing throughout the plant.
- Delineated requirements for the maintenance system and implemented the optimized system.
- Organized MRP system requirements and directed the implementation.
- Trained management and supervisory staff in the use of selected systems.
